Terms and Conditions – Easyshop

1. Introduction

Welcome to Easyshop! By using our services, you agree to comply with the terms and conditions outlined below. Please read them carefully before proceeding.

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2. Account Registration

You must provide accurate and complete information when creating an account.
Easyshop reserves the right to suspend or terminate accounts for false or misleading information.

3. Shipping and Delivery

Delivery timelines are estimated and not guaranteed.
Shipping costs are calculated based on weight, size, and destination.
Customers are responsible for any applicable customs duties and taxes.

4. Returns and Refunds

Free returns apply only to air shipping (excluding air cargo).
Returned items must be unused and in original condition.
Refunds are processed within 7–10 business days.

5. Prohibited Items

The following items are prohibited for shipping: hazardous materials, illegal substances, and perishable goods.
Violation of this clause may result in account suspension.

6. Liability and Loss

Easyshop is not liable for loss or damage caused by third-party carriers.
Compensation is limited to the declared value of the package.

7. Customs and Import Duties

Customers are responsible for any customs clearance fees and import duties.
Easyshop will assist with customs processing where applicable.

8. Smart Locker Use

Smart lockers are accessible 24/7.

Unclaimed packages after 14 days will be returned to Easyshop’s warehouse.

9. Payment and Fees

All payments are processed securely.
Additional charges may apply for oversized or high-value shipments.

10. Service Modifications

Easyshop reserves the right to modify services and pricing without prior notice.
Continued use of the service constitutes acceptance of changes.

11. Termination of Services

Easyshop reserves the right to modify services and pricing without prior notice.
Continued use of the service constitutes acceptance of changes.

12. Governing Law

These terms are governed by the laws of the Cayman Islands.
Any disputes shall be resolved through arbitration in the Cayman Islands.

13. Contact Information

For any questions or concerns, contact us at

Email: support@easyshop.com
Phone: +1-800-EASY-SHOP